Apple released iOS 5.0.1 today, primarily to fix some battery issues. So, being the total Apple geek that I am, I always upgrade as soon as Apple releases it. This time, it did not go too well.
I have an iPad 2 and an iPhone 4. One of the big new features of iOS 5 is that you can upgrade the iPhone’s software without plugging it into your computer. Considering this, I decided to perform a wifi update on my iPad and do a iTunes connected updated with my iPhone.
The iPad 2 downloaded the update and upgraded without any problems; however, iTunes prompted me with an error on my iPhone upgrade.
This left my iPhone in an unusable state. Basically it’s hosed. The only screen that shows on my iPhone is the picture of the usb cable plugging into iTunes, which is pretty ironic since that was the picture you would get on previous iOS versions. With iOS 5 you should never see that image again and should be able to restore from backup from iCloud and not have to connect it to your Mac at all.
I’ve now tried everything and I keep getting this error. At this point I think the only solution is to take it into the Apple Store to have them look at it.
I’ll post all updates as I go along in the process of getting my iPhone fixed.
Update 11/11: Thankfully my iphone has been saved. It turned out to be iTunes and not the iPhone that was having the problems. As one last effort to save my iPhone, I connected it to another mac I own, my Macbook Air. This time it restored my iPhone with no problems and then I was able to restore from my iCloud backup. To fix iTunes on my other mac, I just re-installed it. Sometime I think iTunes gets certain files corrupted and the only way to fix it is to re-install.